Refund policy

Our Returns Guarantee on our made to order apparel

At this Karen Sutton Store, your satisfaction is our priority, and we're committed to making sure you love every purchase. If something isn't quite right, please get in touch within 14 days of receipt.

We'll gladly reship or refund your order at your convenience if:

• You received the wrong item or size
• The printed image on a product doesn't meet your expectations
• Your item gets lost or damaged during transit

Here are a few things we can't cover:

• If you've simply changed your mind
• Ordering the wrong size (Oops! It happens to the best of us)
• Providing an incorrect delivery address